His book The Dilbert Principle is arguably the best-selling business book of all time. He's sold more than 20 million books and calendars in North America alone, and cumulatively, his books have spent over a year on the New York Times Best-Seller List. If you're Dilbert, on the other hand, business as usual is not what you want to be striving for.
Dilbert holds a piece of paper and says, "Your construction bid is the lowest so I have to award you the job." Dilbert asks, "When can your team of highly skilled craftsmen begin?" The beaver responds, "I'll call you." The beaver is leaning over a huge book titled, "Excuses." He says into the telephone, "Day one: My ex-wife set my truck on fire."